Florose store guide: delivery, returns, payment and customer service
Florose is a Saudi online flower and gift shop. It sells bouquets and flower arrangements, preserved roses and plants, plus add-on gifts such as chocolate, cake, perfume, watches and kids' toys, delivered in Riyadh, Jeddah, Makkah and cities of the Eastern Province.
Florose at a glance
| Saudi Arabia | |
|---|---|
| Free delivery from | SAR 199 |
| Delivery fee below that | – |
| Return window | 1 days |
| Free returns | – |
| Cash on delivery | – |
| Tabby | Yes |
| Tamara | Yes |
| Apple Pay | Yes |
| Best code now | FF28 |
– means the store's own pages did not say. The full facts with the date we read them are below.
Florose in Saudi Arabia
The verified code at the top gives 15% off sitewide at Florose, up to SAR 100. Al Rajhi cardholders can instead use the bank's ARB code for 20% off in the Florose app (also capped at SAR 100), and the coupon-site codes below are mostly 15% and each appears on one site.
| Free delivery | The delivery terms give free delivery on orders from SAR 199 (the FAQ says delivery is free on all orders). Express delivery and remote areas cost extra; delivery only, no branch pickup |
|---|---|
| Delivery area and time | Riyadh, Jeddah, Makkah, Jubail, Dammam, Qatif, Khobar, Dhahran, Ras Tanura, Saihat and Safwa. Express in under 3 hours or a chosen time slot; orders after 10 PM move to the next day |
| Returns | Contact customer service within 24 hours of delivery; items must be unopened and unused. Flowers, cosmetics, personal care, candles and food are not returnable, and there are no exchanges. Refunds go to the Florose wallet within 24 hours or to the bank in 5 to 7 working days |
| Payment | Mada, Visa, Apple Pay, and buy now, pay later with Tabby and Tamara. You need an account (phone number and code) to order |
| Customer service | 920016669 by phone or WhatsApp, daily 9 AM to 9 PM, or Support@Florose.com |
Read on 18 October 2026 from the store's own pages. Official site: florose.com
- Delivery is free from SAR 199 under the delivery terms; express delivery and some remote areas cost extra.
- Flowers, cosmetics and food cannot be returned, and other items must be reported within 24 hours of delivery, so check the order when it arrives.
- The Al Rajhi ARB offer cannot be combined with gift vouchers or other offers, so use one or the other.