Tamkeen Stores store guide: delivery, returns, payment and customer service
Tamkeen Stores (معارض تمكين) is Tamkeen International Company for Home Appliances, a Saudi retailer of home appliances and electronics at tamkeenstores.com.sa. It sells air conditioners, refrigerators, washing machines, cookers and televisions from brands such as LG, Samsung, Hitachi, Panasonic and TCL, plus its own brand General Supreme. The site footer says 51 showrooms in the Kingdom. This page is for Saudi Arabia only, and prices are in SAR.
Tamkeen Stores at a glance
| Saudi Arabia | |
|---|---|
| Free delivery from | – |
| Delivery fee below that | – |
| Return window | 7 days |
| Free returns | No |
| Cash on delivery | – |
| Tabby | Yes |
| Tamara | Yes |
| Apple Pay | Yes |
| Best code now | AA1 |
– means the store's own pages did not say. The full facts with the date we read them are below.
Tamkeen Stores in Saudi Arabia
Tamkeen Stores code AA1: 5% off sitewide. It is the first code on this page, and it is for Saudi Arabia only, at tamkeenstores.com.sa.
| Delivery | Online orders aim to arrive within 48 hours in Jeddah, Makkah, Riyadh, Khobar, Dammam, Al-Ahsa, Abha and Khamis Mushait, and in Najran and Jizan, when the item is in that city's main warehouse. Showrooms aim for 24 hours in the same cities. During the current promotion, delivery is free in Jeddah, Makkah, Riyadh, Dammam and Khobar for all products. No minimum spend was printed. You can also collect from a branch. |
|---|---|
| Installation | Free installation of split and window air conditioners is listed for Jeddah, Makkah, Riyadh, Dammam, Khobar, Hafar Al-Batin, Jizan, Najran, Abha, Khamis Mushait, Abu Arish, Yanbu, Tabuk, Samtah, Baljurashi, Taif, Sharurah, Sabt Al-Alaya, Wadi Ad-Dawasir, Baish, Bisha, Rabigh, Buraydah, Al Qunfudhah, Sabya, Qatif, Madinah, Al-Kharj and Al-Majardah. The free service is the installation itself. Removing an old unit is SAR 50 for a window unit and SAR 100 for a split. Scaffolding above 3 metres is SAR 75 a level. Extra refrigerant, if the pipe run is long, is at least SAR 50. |
| Returns | Exchange within 7 days if the item is unused and in its original packaging, at the branch you bought it from. A full refund, if you do not want the item, is within 3 days on the same conditions. A home-delivery return costs SAR 100 unless a manufacturing defect is confirmed. Installed products and personal-care items are excluded unless the agent confirms a manufacturing defect. A Tabby or Tamara return deducts 2%. |
| Payment | Online: mada, Visa, MasterCard, Apple Pay and SADAD. Instalments through Tabby, Tamara, Madfoo and Misbai. Prices are in SAR. |
| Customer service | Phone or WhatsApp 8002444464, 9:00 AM to 6:00 PM Saudi time, or email contact@tamkeenstores.com.sa. Tamkeen International Company for Home Appliances, commercial registration 7011006009. |
Read on 3 November 2026 from the store's own pages. Official site: tamkeenstores.com.sa
- AA1 is 5% off sitewide. No cap or end date was published with it, and it was not described as new-customers-only. This page is Saudi Arabia only.
- During the current promotion, delivery is free in Jeddah, Makkah, Riyadh, Dammam and Khobar. Online orders in the wider city list aim to arrive within 48 hours when the item is in the city warehouse.
- Free installation covers split and window air conditioners in the cities named in the terms. Removing an old unit, scaffolding above 3 metres, and extra refrigerant are charged in SAR.