eXtra store guide: delivery, returns, payment and customer service
eXtra is a Saudi electronics and home appliance retailer run by United Electronics Company, with stores across the Kingdom and an online store at extra.com.
eXtra at a glance
| Saudi Arabia | |
|---|---|
| Free delivery from | – |
| Delivery fee below that | SAR 25 |
| Return window | 14 days |
| Free returns | – |
| Cash on delivery | – |
| Tabby | Yes |
| Tamara | Yes |
| Apple Pay | Yes |
| Best code now | – |
– means the store's own pages did not say. The full facts with the date we read them are below.
eXtra in Saudi Arabia
We found no eXtra promo codes on coupon sites; the codes listed under "eXtra" there are actually for noon. eXtra's savings come from price matching, Jood membership credit and instalments.
| Delivery fee | SAR 25 for small items, SAR 49 or 99 for large appliances; 1 to 3 working days in main cities, up to 5 elsewhere |
|---|---|
| Returns | 14 days for website orders (7 days in store), unopened in factory packaging; opened items may have 30% deducted; return costs may apply |
| Payment | Visa, Mastercard, Amex, mada, SADAD, Apple Pay, Tabby, Tamara and eXtra's own Baseeta instalments |
| Price match | Within 7 days of delivery, eXtra refunds the difference if it or a listed competitor sells the same item for less |
| Customer service | 920004123 |
Read on 14 October 2026 from the store's own pages. Official site: www.extra.com
- If eXtra cuts the price or a listed competitor sells it for less within 7 days of delivery, ask for the difference back.
- Keep the factory packaging sealed: opened items can have 30% deducted on return.
- Small items cost SAR 25 to deliver and large appliances SAR 49 or 99.