Sun & Sand Sports store guide: delivery, returns, payment and customer service
Sun & Sand Sports is a multi-brand sports retailer with separate online stores for the UAE and Saudi Arabia. It sells sportswear and shoes from brands such as Nike, Adidas, New Balance and Under Armour, alongside its own lines. An order can be delivered only inside the country of the store you are shopping on.
Sun & Sand Sports at a glance: UAE vs Saudi Arabia
| UAE | Saudi Arabia | |
|---|---|---|
| Free delivery from | AED 99 | SAR 149 |
| Delivery fee below that | AED 10 | SAR 20 |
| Return window | 14 days | 14 days |
| Free returns | Yes | Yes |
| Cash on delivery | Yes, AED 10 fee | Yes, SAR 10 fee |
| Tabby | Yes | Yes |
| Tamara | Yes | Yes |
| Apple Pay | Yes | Yes |
| Best code now | SJK1 | SJK1 |
– means the store's own pages did not say. The full facts with the date we read them are below.
Sun & Sand Sports in the UAE
Sun & Sand Sports code SJK1: 20% off, up to AED 100. It is the first code on this page, for the UAE store.
| Free delivery | Free on orders over AED 99. Below that, delivery is AED 10. Cash on delivery adds AED 10. Delivery takes 1 to 3 working days, and orders placed after 2 PM UAE time are processed the next working day |
|---|---|
| Returns | 14 days from delivery, unused, with the original tag and box. There is no cash refund: a card payment goes back to the card, and a cash-on-delivery payment goes to the SSS eWallet. Collection is in 5 to 7 working days, and a store return is also accepted. Wearable tech, nutrition, swimwear, socks, gloves and sealed items cannot be returned. Home-fitness equipment returned without a defect is charged a 10% restocking fee and must be back within 7 days |
| Payment | Credit and debit cards, cash on delivery, the SSS eWallet, Tabby and Tamara. Apple Pay is accepted on iOS. The terms page says there is a cash-on-delivery collection limit but does not print the figure |
| Customer service | Call 800MYGMG, Saturday to Thursday, 9 AM to 6 PM, or use the 24-hour chat on sssports.com |
Read on 2 November 2026 from the store's own pages. Official site: en-ae.sssports.com
- SJK1 is capped at AED 100. The page does not say it is limited to new customers, or that sale items are excluded.
- Delivery is free over AED 99 and AED 10 below that. Cash on delivery adds another AED 10.
- You have 14 days to return an unused item with its tag and box. Cash payments are refunded to the SSS eWallet, not as cash.
Sun & Sand Sports in Saudi Arabia
Sun & Sand Sports code SJK1: 20% off, up to SAR 100. It is the first code on this page, for the Saudi store.
| Free delivery | Free on orders over SAR 149. Below that, delivery is SAR 20. Cash on delivery adds SAR 10. Delivery takes 2 to 5 working days, and orders placed after 1 PM Saudi time are processed the next working day. A registered National Address is required for deliveries and returns in Saudi Arabia |
|---|---|
| Returns | 14 days from delivery, unused, with the original tag and box. There is no cash refund: a card payment goes back to the card, and a cash-on-delivery payment goes to the SSS eWallet. Collection is in 5 to 7 working days, and a store return is also accepted. Wearable tech, nutrition, swimwear, socks, gloves and sealed items cannot be returned. Home-fitness equipment returned without a defect is charged a 10% restocking fee and must be back within 7 days |
| Payment | Credit and debit cards, mada, cash on delivery, the SSS eWallet, Tabby and Tamara. Apple Pay is accepted on iOS. The terms page says there is a cash-on-delivery collection limit but does not print the figure |
| Customer service | The terms page publishes the line 800MYGMG, Saturday to Thursday, 9 AM to 6 PM, and a 24-hour chat on sssports.com. A mada refund issued 14 or more days after the purchase can take about four extra weeks to show |
Read on 2 November 2026 from the store's own pages. Official site: en-sa.sssports.com
- SJK1 is capped at SAR 100 on this page, the same cap figure written in riyals. The code was not described as new-customers-only.
- Delivery is free over SAR 149 and SAR 20 below that. Cash on delivery adds SAR 10, and you need a registered National Address.
- Returns are within 14 days, unused, with the tag and box. A cash payment is refunded to the SSS eWallet.