Nike store guide: delivery, returns, payment and customer service
Nike is the US sportswear brand behind running, football, basketball and lifestyle shoes, clothing and gear, including Jordan. In the Gulf it sells online through nike.ae and nike.sa, whose customer service lines are run by its regional retail partner GMG.
Nike at a glance: UAE vs Saudi Arabia
| UAE | Saudi Arabia | |
|---|---|---|
| Free delivery from | AED 299 | SAR 299 |
| Delivery fee below that | AED 19 | SAR 29 |
| Return window | 30 days | 30 days |
| Free returns | Yes | Yes |
| Cash on delivery | Yes | Yes |
| Tabby | Yes | Yes |
| Tamara | Yes | Yes |
| Apple Pay | Yes | Yes |
| Best code now | UFR98 | – |
– means the store's own pages did not say. The full facts with the date we read them are below.
Nike in the UAE
Nike UAE rarely has public coupon codes; the savings come from its own sale, free membership perks and a birthday code. We found only one code on coupon sites, listed by a single site.
| Delivery | Free for Nike Members on every order; non-members get free delivery from AED 299 after discounts, otherwise AED 19; 1 to 3 working days |
|---|---|
| Returns | Free, within 30 days of receiving the order; underwear (except sports bras), swimwear and socks cannot be returned |
| Payment | Visa, Mastercard, Amex, Apple Pay, Tabby, Tamara, gift card; cash on delivery for members only |
| Customer service | 800MYGMG (69464), Saturday to Thursday 9am to 6pm; chat around the clock |
Read on 14 October 2026 from the store's own pages. Official site: www.nike.ae
- Join Nike Membership before you order: members get free delivery on every order, while non-members pay AED 19 below AED 299.
- Cash on delivery is only offered to members; Tabby, Tamara and Apple Pay are available to everyone.
- Add your date of birth to your account: members get a 15% birthday code (max AED 500) on full-price items.
Nike in Saudi Arabia
We found no current public Nike codes for Saudi Arabia on coupon sites. What Nike KSA offers itself is a sale, free delivery for members and a member birthday code.
| Delivery | Free for Nike Members on every order; non-members get free delivery from SAR 299 after discounts, otherwise SAR 29; 2 to 5 working days; a registered National Address is required |
|---|---|
| Returns | Free, within 30 days of receiving the order; underwear (except sports bras), swimwear and socks cannot be returned |
| Payment | mada, Visa, Mastercard, Apple Pay, Tabby, Tamara, gift card; cash on delivery for members only |
| Customer service | +966 11 433 9451, Saturday to Thursday 8am to 5pm; chat around the clock |
Read on 14 October 2026 from the store's own pages. Official site: www.nike.sa
- Join Nike Membership (free): members get free delivery on every order, while non-members pay SAR 29 below SAR 299.
- Have your National Address ready; Nike KSA requires a registered one for delivery and returns.
- Cash on delivery is for members only; mada, Apple Pay, Tabby and Tamara work for everyone.