METRO BRAZIL store guide: delivery, returns, payment and customer service
METRO BRAZIL is an online store for Brazilian-made shapewear: bodysuits, Bermuda shorts, waist and abdomen shapers, bras, pantyhose, plus-size pieces, sportswear and leggings. It ships across the GCC and to Europe, the UK, the USA and Australia.
METRO BRAZIL at a glance: UAE vs Saudi Arabia
| UAE | Saudi Arabia | |
|---|---|---|
| Free delivery from | AED 199 | SAR 299 |
| Delivery fee below that | – | – |
| Return window | 7 days | 7 days |
| Free returns | No | No |
| Cash on delivery | No | No |
| Tabby | Yes | Yes |
| Tamara | Yes | Yes |
| Apple Pay | Yes | Yes |
| Best code now | AC71 | AC71 |
– means the store's own pages did not say. The full facts with the date we read them are below.
METRO BRAZIL in the UAE
The verified code at the top gives 10% off at METRO BRAZIL in the UAE. METRO BRAZIL sells shapewear, which is final sale, so check your size before you use any code; the coupon-site codes below are mostly 10% and each appears on one site.
| Free delivery | The UAE site banner shows free delivery from 199; the FAQ gives an older rule (22 SAR fee, free over 350 SAR). Express 2 to 4 working days, standard 4 to 7, after 24 hours of processing |
|---|---|
| Returns | Shapewear, body-hugging garments, underwear and lingerie are final sale. Other items: one return or exchange within 7 days, unused with tags; you pay 30 SAR for a return or 45 SAR for an exchange |
| Payment | Debit and credit cards, Apple Pay, Google Pay, and 4, 6 or 8 instalments with Tabby and Tamara. No cash on delivery |
| Customer service | WhatsApp 04549 0388 or contact@metrobrazil.com, listed as available 24/7 |
Read on 18 October 2026 from the store's own pages. Official site: metrobrazil.com
- Shapewear, underwear and lingerie cannot be returned or exchanged, so use the size chart or Smart Fitting Room first.
- The UAE banner shows free delivery from 199; check the delivery fee at checkout because the FAQ still lists an older rule.
- There is no cash on delivery: pay by card, Apple Pay, Google Pay, or split it with Tabby or Tamara.
METRO BRAZIL in Saudi Arabia
The verified code at the top gives 10% off at METRO BRAZIL in Saudi Arabia. Most other codes for this shapewear store are also 10% and come from single coupon sites; since shapewear is final sale, the size matters more than the code.
| Free delivery | The Saudi site banner shows free delivery from SAR 299; the FAQ gives an older rule (SAR 22 fee, free over SAR 350). Express 2 to 4 working days, standard 4 to 7, after 24 hours of processing |
|---|---|
| Returns | Shapewear, body-hugging garments, underwear and lingerie are final sale. Other items: one return or exchange within 7 days, unused with tags; you pay SAR 30 for a return or SAR 45 for an exchange |
| Payment | Mada, credit cards, STC Pay, Apple Pay, Google Pay, and 4, 6 or 8 instalments with Tabby and Tamara. No cash on delivery |
| Customer service | WhatsApp 9200 31958 or contact@metrobrazil.com, listed as available 24/7. You can edit or cancel an order yourself within 120 minutes |
Read on 18 October 2026 from the store's own pages. Official site: metrobrazil.com
- The Saudi banner shows free delivery from SAR 299; the FAQ still mentions SAR 22 delivery and free over SAR 350, so check at checkout.
- You can edit or cancel an order yourself within 120 minutes; after it ships, no changes are possible.
- Items on the Offers page are already 15% off with no code, but they are shapewear and cannot be returned.