KenzWoman store guide: delivery, returns, payment and customer service
KenzWoman (كنز) is a shop for lingerie, shapewear and underwear at kenzwoman.com. Its shipping page lists Saudi Arabia, the UAE, Bahrain, Kuwait and Oman. Code ALM was published for the GCC, with a minimum spend of SAR 300. This site has pages for the UAE and Saudi Arabia only. Qatar is not on the shop's shipping list.
KenzWoman at a glance: UAE vs Saudi Arabia
| UAE | Saudi Arabia | |
|---|---|---|
| Free delivery from | – | SAR 300 |
| Delivery fee below that | – | SAR 20 |
| Return window | – | 7 days |
| Free returns | – | No |
| Cash on delivery | No | Yes, SAR 15 fee |
| Tabby | Yes | Yes |
| Tamara | Yes | Yes |
| Apple Pay | Yes | Yes |
| Best code now | ALM | ALM |
– means the store's own pages did not say. The full facts with the date we read them are below.
KenzWoman in the UAE
KenzWoman code ALM: 20% off, with a minimum spend of SAR 300. It is the first code on this page, for the UAE. The minimum is in riyals. The code was published for the GCC.
| Delivery | The shipping page, read on 4 November 2026, says delivery to the UAE, Bahrain, Kuwait and Oman is SAR 40 an order, paid by Visa, and takes 5 to 7 days. Parcels are sealed, with no logo on the outside. The customer is responsible for the phone number entered at checkout |
|---|---|
| Payment | The FAQ lists Visa, Mastercard, mada, Google Pay and Apple Pay. Cash on delivery is SAR 15 and is available only inside Saudi Arabia. The returns page also names Tabby and Tamara |
| Returns | The returns page says returns are only inside Saudi cities, within 7 days of delivery, unused, in the original packaging with the barcode. Shapewear, bras, underwear, sale items and bundles cannot be returned. The refund goes to the Kenz wallet, minus shipping and any cash-on-delivery fee. There is no exchange. A second delivery after a missed first attempt costs SAR 15, paid by the customer |
| Customer service | Call 00966115200869 or email hello@kenzwoman.com. The shipping page lists WhatsApp +966115112013, and the returns page lists WhatsApp 966115200869 |
Read on 4 November 2026 from the store's own pages. Official site: kenzwoman.com
- ALM is 20% off. The only minimum published with it is SAR 300. No cap and no end date were published.
- It is for the GCC. This page is the UAE shop. This site has no pages for Bahrain, Kuwait, Oman or Qatar.
- Delivery to the UAE is SAR 40. Cash on delivery is not available outside Saudi Arabia.
KenzWoman in Saudi Arabia
KenzWoman code ALM: 20% off, with a minimum spend of SAR 300. It is the first code on this page, for Saudi Arabia. The code was published for the GCC.
| Delivery | Inside Saudi Arabia, shipping is SAR 20, and free on orders over SAR 300. Riyadh is within 3 days. Outside Riyadh is 3 to 5 days. Parcels are sealed, with no logo on the outside |
|---|---|
| Payment | Cash on delivery is SAR 15 and is available inside Saudi Arabia. Card payments have no fee. The FAQ lists Visa, Mastercard, mada, Google Pay and Apple Pay. The returns page also names Tabby and Tamara |
| Returns | Within 7 days of delivery, and only inside Saudi cities. The item must be unused, in its original packaging, with the barcode. Shapewear, bras, underwear, sale items and bundles cannot be returned. The refund goes to the Kenz wallet, minus shipping and any cash-on-delivery fee. There is no exchange. Pickup is in 4 to 7 working days. A second delivery after a missed first attempt costs SAR 15 |
| Customer service | Call 00966115200869 or email hello@kenzwoman.com. The shipping page lists WhatsApp +966115112013, and the returns page lists WhatsApp 966115200869 |
Read on 4 November 2026 from the store's own pages. Official site: kenzwoman.com
- ALM is 20% off once the basket reaches SAR 300. No cap and no end date were published.
- It is for the GCC. This page is the Saudi shop.
- Inside Saudi Arabia, delivery is free over SAR 300 and SAR 20 below that. Cash on delivery adds SAR 15.