Keeta store guide: delivery, returns, payment and customer service
Keeta is the international food delivery app of China's Meituan. It launched in Saudi Arabia in September 2024 and in the UAE (Dubai) in September 2025, and now covers all seven emirates.
Keeta at a glance: UAE vs Saudi Arabia
| Saudi Arabia | UAE | |
|---|---|---|
| Free delivery from | – | – |
| Delivery fee below that | – | – |
| Return window | – | – |
| Free returns | – | – |
| Cash on delivery | – | – |
| Tabby | – | – |
| Tamara | – | – |
| Apple Pay | – | – |
| Best code now | YALLA | – |
– means the store's own pages did not say. The full facts with the date we read them are below.
Keeta in Saudi Arabia
Keeta in Saudi Arabia leans on in-app daily deals and free delivery rather than public codes. The few codes listed elsewhere are single-site or look like personal invite codes.
| Coverage | 23 Saudi cities, including Riyadh, Jeddah, Dammam, Al Kharj, Al Ahsa and Madinah (Keeta's 2025 review) |
|---|---|
| Delivery fee | The app listing advertises free delivery and discounts as daily deals; the fee for each order shows at checkout |
| Delivery time | About 30 minutes on average in 2025, by Keeta's own figures |
| Late orders | Keeta promises on-time delivery; launch coverage said late orders get a compensation voucher |
Read on 14 October 2026 from search previews of the store's own pages. Official site: www.keeta-global.com
- Check the daily deals in the app first; Keeta advertises free delivery and discounts there.
- Codes starting with @ look like personal invite codes and usually only work when you sign up.
- Keeta works in 23 Saudi cities; if your area is not covered, codes will not help.
Keeta in the UAE
Keeta reached all seven emirates within 90 days of launching in Dubai. We found no current public code for the UAE, only the in-app daily deals.
| Coverage | All seven emirates, reached within 90 days of the September 2025 Dubai launch |
|---|---|
| Delivery fee | The app listing advertises free delivery and discounts as daily deals; the fee for each order shows at checkout |
| Late orders | Every order comes with an on-time delivery promise |
| Drone delivery | Since September 2026, eligible orders around Dubai Silicon Oasis can come by drone to collection lockers |
Read on 14 October 2026 from search previews of the store's own pages. Official site: www.keeta-global.com
- Codes listed for Keeta UAE on coupon sites are marked expired, so rely on the in-app daily deals.
- Bank card offers on Keeta tend to run for a few weeks only; check your bank's offers page before ordering.
- Around Dubai Silicon Oasis, some orders can be delivered by drone to collection lockers.