Golden Scent store guide: delivery, returns, payment and customer service
Golden Scent is a Saudi online store launched in 2014 for original perfumes, home fragrances and beauty from more than 1,000 brands, delivering across the GCC.
Golden Scent at a glance: UAE vs Saudi Arabia
| Saudi Arabia | UAE | |
|---|---|---|
| Free delivery from | SAR 369 | – |
| Delivery fee below that | SAR 19 | – |
| Return window | 7 days | 7 days |
| Free returns | – | – |
| Cash on delivery | Yes, SAR 40 fee | Yes, AED 40 fee |
| Tabby | – | – |
| Tamara | Yes | Yes |
| Apple Pay | Yes | Yes |
| Best code now | ALMR4 | D364 |
– means the store's own pages did not say. The full facts with the date we read them are below.
Golden Scent in Saudi Arabia
Golden Scent codes are small, usually 5%, and some exclude Chanel and Dior. Free delivery starts at SAR 369 after the code is applied.
| Free delivery | Orders from SAR 369 after the discount code, prepaid only; otherwise SAR 19 |
|---|---|
| Small-order fee | SAR 15 service fee below SAR 180 |
| Cash on delivery | Available, SAR 40 fee |
| Payment | Visa, Mastercard, Apple Pay, Tamara, Tabby, Tasaheel instalments (from SAR 350), cash on delivery |
| Returns | Contact within 7 days of receipt; unused and sealed; makeup and gift sets non-returnable |
| Customer service | 920022386, care@goldenscent.com |
Read on 14 October 2026 from the store's own pages. Official site: www.goldenscent.com
- The SAR 369 free-delivery level is calculated after the code, so a code can push you under it.
- Orders under SAR 180 pay a SAR 15 service fee.
- Cash on delivery costs SAR 40 and doesn't get free delivery: pay in advance.
Golden Scent in the UAE
Golden Scent codes for the UAE are usually 5%. Every UAE order carries a delivery charge, so check the total after the code.
| Delivery | Charged on all UAE orders; the official FAQ gives both AED 30 and AED 40; 5 to 8 working days |
|---|---|
| Cash on delivery | Available, AED 40 fee |
| Customer service | +971 4 875 7600, care@goldenscent.com |
Read on 14 October 2026 from the store's own pages. Official site: ae.goldenscent.com
- UAE orders always pay delivery (the official FAQ says AED 30 in one place and AED 40 in another).
- Delivery to the UAE takes 5 to 8 working days.
- Cash on delivery costs AED 40.