Go Sport store guide: delivery, returns, payment and customer service
Go Sport is a multi-brand sports retailer that started in France. In the Gulf it is run by Al Mana Fashion, part of Al Mana Group, and its online stores sell sportswear, running shoes, fitness gear and equipment for football, tennis, padel, cycling, swimming and more. Its stores offer services such as gait analysis, racquet stringing, bike servicing and shirt printing, and its flagship is in Mall of the Emirates.
Go Sport at a glance: UAE vs Saudi Arabia
| UAE | Saudi Arabia | |
|---|---|---|
| Free delivery from | AED 250 | – |
| Delivery fee below that | AED 30 | SAR 50 |
| Return window | 7 days | 7 days |
| Free returns | Yes | No |
| Cash on delivery | – | – |
| Tabby | Yes | – |
| Tamara | Yes | – |
| Apple Pay | – | – |
| Best code now | MMA1 | MMA1 |
– means the store's own pages did not say. The full facts with the date we read them are below.
Go Sport in the UAE
The first code on this page gives 10% off Go Sport UAE orders online. The other codes come from coupon sites, each listed on a single site, and several of them exclude bikes, fitness machines, technology and nutrition, so check your basket before you pay.
| Free delivery | Orders over AED 250 to Dubai, Abu Dhabi, Sharjah and Umm Al Quwain; below that delivery costs AED 30. An extra AED 75 delivery charge applies to Ajman, Fujairah and Ras Al Khaimah. Orders usually arrive in 2 to 3 business days |
|---|---|
| Returns | Refunds within 7 days of delivery and exchanges within 14 days, once per item. The first return or exchange is collected free. Underwear, socks, swimming goggles, ear plugs, mouth guards, water bottles and personalised items cannot be returned, and the delivery fee is refunded only for faulty or damaged items |
| Payment | Mastercard, Visa, Tabby and Tamara. Gift cards cannot be used online, and the terms page does not list cash on delivery |
| Customer service | Email gsuae_cs@gosportme.com or call +971 56 861 0951, 7 days a week from 9 AM to 8 PM. Replies take 24 to 48 hours |
Read on 19 October 2026 from the store's own pages. Official site: uae.gosportme.com
- Delivery is free over AED 250 to Dubai, Abu Dhabi, Sharjah and Umm Al Quwain; below that it costs AED 30, and Ajman, Fujairah and Ras Al Khaimah carry an extra AED 75.
- You have only 7 days from delivery to ask for a refund, or 14 days to exchange, and each item can be exchanged once.
- Underwear, socks, swimming goggles, mouth guards and water bottles cannot be returned, so be sure of sizes on these before ordering.
Go Sport in Saudi Arabia
The first code on this page gives 10% off Go Sport KSA orders online. The other codes are mostly 10% and come from coupon sites, each listed on a single site; keep in mind that every order to Saudi Arabia pays shipping, and orders of SAR 1,000 or more also carry customs fees.
| Delivery | No free-delivery threshold. Orders below SAR 1,000 cost SAR 50 to ship; from SAR 1,000 shipping is SAR 80, plus a declaration fee, 5% customs and a Bayan clearance fee of SAR 30 to 170. Orders usually take 7 to 10 business days |
|---|---|
| Returns | Refunds within 7 days of delivery and exchanges within 14 days, once per item. For orders delivered to Saudi Arabia the customer pays the return shipping unless the item is faulty or was damaged in transit. Underwear, socks, swimming goggles, mouth guards and water bottles cannot be returned |
| Payment | The terms page lists Mastercard and Visa only, and gift cards cannot be used online. Product pages also show Tabby and Tamara instalment widgets |
| Customer service | The KSA terms page gives the same contact as the UAE store: email gsuae_cs@gosportme.com or call +971 56 861 0951. Replies take 24 to 48 hours |
Read on 19 October 2026 from the store's own pages. Official site: ksa.gosportme.com
- There is no free-delivery threshold: shipping is SAR 50 below SAR 1,000, and from SAR 1,000 it is SAR 80 plus a declaration fee, 5% customs and a Bayan clearance fee.
- Allow 7 to 10 business days for delivery.
- Refunds must be requested within 7 days of delivery and exchanges within 14 days, and you pay the return shipping unless the item is faulty or arrived damaged.