Foot Locker store guide: delivery, returns, payment and customer service
Foot Locker is a global sneaker and athletic apparel retailer. Its Gulf online stores sell trainers, sportswear and accessories from brands such as Nike, Jordan, adidas, New Balance, Puma and Asics, with a release calendar for new drops. In the Gulf they are run by Alshaya and are part of its Aura rewards programme.
Foot Locker at a glance: UAE vs Saudi Arabia
| UAE | Saudi Arabia | |
|---|---|---|
| Free delivery from | AED 399 | SAR 399 |
| Delivery fee below that | AED 30 | – |
| Return window | 14 days | 14 days |
| Free returns | – | – |
| Cash on delivery | Yes, AED 30 fee | – |
| Tabby | Yes | Yes |
| Tamara | Yes | Yes |
| Apple Pay | Yes | Yes |
| Best code now | ZFY4 | ZBV8 |
– means the store's own pages did not say. The full facts with the date we read them are below.
Foot Locker in the UAE
The first code on this page gives 5% off full-price items at Foot Locker UAE. Foot Locker also runs its own Buy 1 Get 1 Free and Special Offer sections without a code, and the codes below come from other coupon sites, each listed on a single site.
| Free delivery | Orders above AED 399; below that standard delivery costs AED 30. Delivery takes 1 to 2 days, or you can collect from a store in 2 to 3 days |
|---|---|
| Cash on delivery | Available with an AED 30 surcharge, which is not refunded, for orders up to AED 3,000 |
| Returns | Within 14 days of delivery, online with a courier pickup or in any Foot Locker store. Underwear, swimwear and personalised items cannot be returned, and delivery charges are refunded only for faulty, damaged or wrong items |
| Payment | Visa and Mastercard, Apple Pay, cash on delivery, and 3 or 4 interest-free instalments with Tabby or Tamara |
| Customer service | Call 800-74292, or use live chat or WhatsApp. Saturday to Thursday 9 AM to 10 PM, Friday 1 PM to 10 PM |
Read on 19 October 2026 from the store's own pages. Official site: www.footlocker.ae
- Delivery is free above AED 399; below that it costs AED 30.
- Cash on delivery adds a non-refundable AED 30, so paying by card, Apple Pay, Tabby or Tamara is cheaper.
- You have 14 days to return, but underwear and swimwear cannot be returned, and items bought in a promotion must all be returned together.
Foot Locker in Saudi Arabia
The first code on this page gives 5% off full-price items at Foot Locker KSA. Most coupon-site codes below are also 5% or 10% and usually exclude items that are already discounted; two of them appear on two sites, though the sites describe them differently.
| Free delivery | Orders above SAR 399, delivered in 2 to 5 days. The delivery page does not state the fee below that amount. Store collection takes 3 to 7 days |
|---|---|
| Returns | Within 14 days of delivery, online with a courier pickup or in any Foot Locker store. Refunds are processed within 7 working days after the quality check; underwear, swimwear and personalised items cannot be returned |
| Payment | Visa and Mastercard, Apple Pay, and 3 or 4 interest-free instalments with Tabby or Tamara |
| Customer service | Call 8004414440, or use live chat or WhatsApp. Saturday to Thursday 9 AM to 10 PM, Friday 1 PM to 10 PM (Saudi time) |
Read on 19 October 2026 from the store's own pages. Official site: www.footlocker.com.sa
- Delivery is free above SAR 399 and takes 2 to 5 days.
- Most codes for Foot Locker work only on full-price items, so check the cart total before paying for a sale item.
- You can split the payment into 3 or 4 interest-free instalments with Tabby or Tamara.