Boots store guide: delivery, returns, payment and customer service
Boots is a British health, beauty and pharmacy retailer known for its own brands such as No7 and Botanics. Its Gulf stores and online shops (ae.boots.com and sa.boots.com) are run by Alshaya.
Boots at a glance: UAE vs Saudi Arabia
| UAE | Saudi Arabia | |
|---|---|---|
| Free delivery from | AED 149 | Every order |
| Delivery fee below that | AED 25 | – |
| Return window | 14 days | 14 days |
| Free returns | – | – |
| Cash on delivery | No | No |
| Tabby | Yes | Yes |
| Tamara | Yes | Yes |
| Apple Pay | Yes | Yes |
| Best code now | WELCOME | – |
– means the store's own pages did not say. The full facts with the date we read them are below.
Boots in the UAE
Coupon sites list very few Boots UAE codes, and several older ones show as expired. The steadier saving is free delivery from AED 149.
| Free delivery | Orders above AED 149; below that AED 25; standard delivery in 1 to 2 days |
|---|---|
| Same-day delivery | Order before 12pm, AED 25 |
| Payment | Visa, Mastercard, Apple Pay, Tabby and Tamara; cash on delivery is currently unavailable |
| Returns | Only items with a manufacturing defect can be returned, within 14 days at a Boots store |
| Customer service | 800-74292 or customerservice@alshaya.com |
Read on 14 October 2026 from the store's own pages. Official site: ae.boots.com
- Spend AED 149 to skip the AED 25 delivery fee.
- Cash on delivery is currently unavailable, so plan to pay by card, Apple Pay, Tabby or Tamara.
- Only items with a manufacturing defect can be returned, so choose carefully.
Boots in Saudi Arabia
We found no current Boots codes for Saudi Arabia; the ones listed elsewhere show as expired. Standard delivery is free on every order.
| Free delivery | Standard delivery is free on all orders, in 2 to 5 days |
|---|---|
| Same-day delivery | Order before 12pm, SAR 25 |
| Payment | Visa, Mastercard, Apple Pay, Tabby and Tamara; cash on delivery is currently unavailable |
| Returns | Only items with a manufacturing defect can be returned, within 14 days at a Boots store |
| Customer service | 8004414440 or customerservice@alshaya.com |
Read on 14 October 2026 from the store's own pages. Official site: sa.boots.com
- Standard delivery is free on every order, in 2 to 5 days; same-day costs SAR 25.
- Cash on delivery is currently unavailable; Tabby and Tamara are offered.
- Only items with a manufacturing defect can be returned.