Carrefour store guide: delivery, returns, payment and customer service
Carrefour in the Gulf is run by Majid Al Futtaim. Its online stores, carrefouruae.com and carrefourksa.com, sell groceries and fresh food alongside electronics, home goods and items from third-party sellers.
Carrefour at a glance: UAE vs Saudi Arabia
| UAE | Saudi Arabia | |
|---|---|---|
| Free delivery from | AED 150 | SAR 200 |
| Delivery fee below that | AED 5 | SAR 9 |
| Return window | 7 days | 7 days |
| Free returns | – | – |
| Cash on delivery | Yes, AED 5 fee | Yes, SAR 5 fee |
| Tabby | – | – |
| Tamara | – | – |
| Apple Pay | – | – |
| Best code now | HOME15 | KSS10 |
– means the store's own pages did not say. The full facts with the date we read them are below.
Carrefour in the UAE
Carrefour UAE shows its own codes on product cards, such as HOME15 and TECH100 for selected items, and bank card codes for Mastercard and ADCB holders. Coupon-site codes are mostly first-order offers.
| Delivery | Electronics and other non-food items: free over AED 150 on standard delivery, AED 5 below that; AED 10 per seller for third-party electronics |
|---|---|
| Cash on delivery | AED 5 charge on cash on delivery orders |
| Returns | Non-food items within 7 days, unused and in original packaging, by pickup or at a Carrefour hypermarket; food only on the same day |
| Payment | Visa and Mastercard cards issued in the UAE or GCC, and cash on delivery |
| Customer service | 800-73232, WhatsApp +971 800 73232 |
Read on 14 October 2026 from the store's own pages. Official site: www.carrefouruae.com
- Look for "Code" on the product card itself; Carrefour's own codes apply only to the items that show them.
- Non-food orders ship free over AED 150; below that delivery is AED 5, and cash on delivery adds AED 5.
- Only UAE and GCC-issued Visa or Mastercard cards are accepted online.
Carrefour in Saudi Arabia
Carrefour KSA codes on coupon sites are small: SAR 10 to 20 off or 30% on a first order, each listed on one site only. Scheduled delivery is free over SAR 200.
| Delivery | Scheduled delivery free over SAR 200, SAR 9 below that; minimum order SAR 100; SAR 12 per third-party seller |
|---|---|
| Express delivery | SAR 9 for delivery within 30 or 120 minutes, minimum order SAR 75 |
| Returns | Non-food items within 7 days, unused and in original packaging, by pickup or at a Carrefour hypermarket; food only on the same day |
| Payment | Visa and Mastercard cards issued in Saudi Arabia or the GCC, and cash on delivery (SAR 5 charge) |
| Customer service | 8004414446, WhatsApp +966 56 732 2876 |
Read on 14 October 2026 from the store's own pages. Official site: www.carrefourksa.com
- The minimum order for scheduled delivery is SAR 100, and delivery is free from SAR 200; below that it costs SAR 9.
- Express delivery (30 or 120 minutes) costs SAR 9 with a SAR 75 minimum.
- Cash on delivery adds SAR 5; only Saudi and GCC-issued Visa or Mastercard cards work online.