# Trendyol store guide: delivery, returns, payment and customer service

Trendyol is a Turkish online marketplace for fashion, beauty, home, electronics and kids' products. Its Gulf stores now run on their own country domains, trendyol.sa and trendyol.ae.

## Trendyol at a glance: UAE vs Saudi Arabia

|   | Saudi Arabia | UAE |
| --- | --- | --- |
| Free delivery from | – | – |
| Delivery fee below that | – | – |
| Return window | 15 days | 15 days |
| Free returns | Yes | Yes |
| Cash on delivery | Yes, SAR 22.5 fee | Yes, AED 11 fee |
| Tabby | Yes | Yes |
| Tamara | Yes | Yes |
| Apple Pay | Yes | Yes |
| Best code now | [WELCOME30](https://akhsam.com/sa/trendyol/) | [WELCOME20](https://akhsam.com/ae/trendyol/) |

– means the store's own pages did not say. The full facts with the date we read them are below.

## Trendyol in Saudi Arabia

Trendyol's Saudi store moved to trendyol.sa. Codes listed for it are mostly first-order discounts, each shown with where it was found.

|   |   |
| --- | --- |
| Delivery fee | Shown at checkout; Trendyol does not publish a free-delivery threshold |
| Returns | Free within 15 days of receipt (30 days for defective items); free-shipping or coupon benefits are deducted if a return takes the order below their threshold |
| Payment | mada, Visa, Mastercard, Apple Pay, Tabby and Tamara (SAR 100 to 5,000), cash on delivery |
| Cash on delivery | SAR 22.5 non-refundable fee; orders of SAR 100 to 1,875 |
| Customer service | Trendyol Assistant chat in the help centre, 8am to 10pm daily |

Read on 14 October 2026 from the store's own pages. Official site: [www.trendyol.sa](https://www.trendyol.sa/)

- Cash on delivery costs SAR 22.5 and is only offered on orders of SAR 100 to 1,875.
- If a return takes your order below a coupon's minimum, Trendyol deducts the coupon value from the refund.
- Tabby and Tamara need a basket of at least 100.

[All 8 Trendyol Saudi Arabia codes and offers](https://akhsam.com/sa/trendyol/)

## Trendyol in the UAE

Trendyol's UAE store is now at trendyol.ae. Here are the codes listed for it and how sure we are about each.

|   |   |
| --- | --- |
| Delivery fee | Shown at checkout; no published free-delivery threshold |
| Returns | Free within 15 days of receipt (30 days for defective items) |
| Payment | Visa, Mastercard, Apple Pay, Google Pay, Tabby and Tamara (AED 100 to 5,000), cash on delivery |
| Cash on delivery | AED 11 non-refundable fee; orders of AED 100 to 1,800 |
| Customer service | Trendyol Assistant chat, 9am to 11pm daily |

Read on 14 October 2026 from the store's own pages. Official site: [www.trendyol.ae](https://www.trendyol.ae/)

- Cash on delivery costs AED 11 and is only offered on orders of AED 100 to 1,800.
- If a return takes your order below a coupon's minimum, Trendyol deducts the coupon value from the refund.
- Tabby and Tamara need a basket of at least 100.

[All 9 Trendyol UAE codes and offers](https://akhsam.com/ae/trendyol/)

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Source: https://akhsam.com/stores/trendyol/