# Temu store guide: delivery, returns, payment and customer service

Temu is an online marketplace owned by PDD Holdings that sells low-priced goods, mostly shipped from China, across fashion, home, electronics and toys. It runs dedicated sites for the UAE and Saudi Arabia.

## Temu at a glance: UAE vs Saudi Arabia

|   | UAE | Saudi Arabia |
| --- | --- | --- |
| Free delivery from | Every order | Every order |
| Delivery fee below that | – | – |
| Return window | 90 days | 90 days |
| Free returns | Yes | Yes |
| Cash on delivery | – | – |
| Tabby | Yes | Yes |
| Tamara | Yes | Yes |
| Apple Pay | Yes | Yes |
| Best code now | [TEM22](https://akhsam.com/ae/temu/) | [TEM22](https://akhsam.com/sa/temu/) |

– means the store's own pages did not say. The full facts with the date we read them are below.

## Temu in the UAE

Temu codes in the UAE are mostly new-user codes worth up to 30%, and each coupon site has its own. Shipping is already free on almost all orders, so the code is the only extra saving.

|   |   |
| --- | --- |
| Delivery | Free standard shipping or pickup on almost all orders, usually 6 to 20 days |
| Returns | Within 90 days of purchase for most items; the first return from each order is free, later returns from the same order cost AED 12 |
| Refunds | To the original payment method (5 to 14 business days) or faster as Temu credit, which does not expire |
| Payment | Visa, Mastercard, Amex, Apple Pay, Google Pay, PayPal, Tabby and Tamara (shown on the site) |

Read on 14 October 2026 from the store's own pages. Official site: [www.temu.com](https://www.temu.com/ae)

- Most codes work once, on a first app order; Temu allows one new-user offer per person.
- Returns are open for 90 days, but only the first return from each order is free; later ones cost AED 12.
- Delivery usually takes 6 to 20 days, so order early for anything you need by a date.

[All 7 Temu UAE codes and offers](https://akhsam.com/ae/temu/)

## Temu in Saudi Arabia

Temu codes in Saudi Arabia are mostly new-user codes worth up to 30%, often with a minimum of SAR 80 to 150. Each coupon site lists a different code, so none appears on more than one independent site.

|   |   |
| --- | --- |
| Delivery | Free standard shipping or pickup on almost all orders, usually 6 to 20 days |
| Returns | Within 90 days of purchase for most items; the first return from each order is free, later returns from the same order carry a shipping fee |
| Refunds | To the original payment method (5 to 14 business days) or faster as Temu credit, which does not expire |
| Payment | Visa, Mastercard, Amex, Apple Pay, Google Pay, PayPal, Tabby and Tamara (shown on the site) |

Read on 14 October 2026 from the store's own pages. Official site: [www.temu.com](https://www.temu.com/sa-en)

- Check the minimum: TEM22 is listed with SAR 150, alb035420 with SAR 80 and a SAR 100 cap.
- Returning customers get smaller codes, for example 10% capped at SAR 30 on a second or third order.
- Choose Temu credit for refunds if you want the money back faster; it does not expire.

[All 7 Temu Saudi Arabia codes and offers](https://akhsam.com/sa/temu/)

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Source: https://akhsam.com/stores/temu/