# talabat store guide: delivery, returns, payment and customer service

talabat is a food, grocery (talabat mart) and pharmacy delivery app founded in Kuwait in 2004 and owned by Delivery Hero. It operates in the UAE, Kuwait, Qatar, Bahrain, Oman, Egypt, Jordan and Iraq, but not in Saudi Arabia.

## talabat at a glance

|   | UAE |
| --- | --- |
| Free delivery from | – |
| Delivery fee below that | – |
| Return window | – |
| Free returns | – |
| Cash on delivery | Yes |
| Tabby | – |
| Tamara | – |
| Apple Pay | Yes |
| Best code now | [MASTERCARD](https://akhsam.com/ae/talabat/) |

– means the store's own pages did not say. The full facts with the date we read them are below.

## talabat in the UAE

talabat codes in the UAE are mostly first-order credits and bank card offers. Delivery fees are set by each restaurant, so a code's value depends on where you order from.

|   |   |
| --- | --- |
| Delivery fee | Set by each restaurant; there is no single free-delivery level |
| Payment | Visa, Mastercard, Amex, Apple Pay; cash on delivery (exact amount) |
| Refunds | To talabat Credit by default (expires after a year); to the card on request, up to 7 working days |
| Customer service | Live chat in the app, around the clock; complaints to customercare@talabat.com |

Read on 14 October 2026 from the store's own pages. Official site: [www.talabat.com](https://www.talabat.com/uae)

- Card codes such as MASTERCARD or ADCBPLAT only work when you pay with that card.
- Refunds go to talabat Credit by default; ask for a card refund if you prefer, which takes up to 7 working days.
- Restaurant deals inside the app (shown on each restaurant page) often beat a generic code.

[All 8 talabat UAE codes and offers](https://akhsam.com/ae/talabat/)

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Source: https://akhsam.com/stores/talabat/