# Sephora store guide: delivery, returns, payment and customer service

Sephora is a French beauty retailer for makeup, skincare and fragrance, owned by LVMH. Sephora Middle East has run stores in the Gulf since 2007 and online since 2016.

## Sephora at a glance: UAE vs Saudi Arabia

|   | UAE | Saudi Arabia |
| --- | --- | --- |
| Free delivery from | AED 250 | SAR 350 |
| Delivery fee below that | AED 20 | SAR 20 |
| Return window | 14 days | – |
| Free returns | – | – |
| Cash on delivery | – | Yes, SAR 20 fee |
| Tabby | – | – |
| Tamara | – | – |
| Apple Pay | – | – |
| Best code now | [FM26](https://akhsam.com/ae/sephora/) | [CAE](https://akhsam.com/sa/sephora/) |

– means the store's own pages did not say. The full facts with the date we read them are below.

## Sephora in the UAE

Sephora codes in the Gulf are small, usually 5% to 7%, and often exclude big brands such as Chanel and Dior. Here is every code listed for the UAE and how sure we are about each.

|   |   |
| --- | --- |
| Free delivery | Orders over AED 250; otherwise AED 20, next day |
| Returns | 14 days from delivery (3 days for sale items); can be returned in any Sephora store in the UAE or Saudi Arabia |
| Customer service | 800 7374672, 10am to 10pm, customercare@sephora.ae |

Read on 14 October 2026 from search previews of the store's own pages. Official site: [www.sephora.ae](https://www.sephora.ae/en)

- Free delivery starts at AED 250, which matters more than a 5% code on a small basket.
- Sale items have only a 3-day return window.
- Online orders can be returned in any Sephora store in the UAE or Saudi Arabia.

[All 8 Sephora UAE codes and offers](https://akhsam.com/ae/sephora/)

## Sephora in Saudi Arabia

Sephora codes in Saudi Arabia are usually 5% and exclude some brands. Free delivery starts at SAR 350.

|   |   |
| --- | --- |
| Free delivery | Orders over SAR 350; otherwise SAR 20, about 4 days |
| Returns | Online orders can be returned in any Sephora store in Saudi Arabia or the UAE |

Read on 14 October 2026 from search previews of the store's own pages. Official site: [sephora.sa](https://sephora.sa/en)

- Free delivery starts at SAR 350; below that delivery costs SAR 20.
- Online orders can be returned in any Sephora store in Saudi Arabia or the UAE.
- Check the exclusions: most codes skip luxury brands and gift sets.

[All 9 Sephora Saudi Arabia codes and offers](https://akhsam.com/sa/sephora/)

## Similar stores

[Golden ScentStore guide](https://akhsam.com/stores/golden-scent/)[Nice OneStore guide](https://akhsam.com/stores/nice-one/)[Bath & Body WorksStore guide](https://akhsam.com/stores/bath-body-works/)

Source: https://akhsam.com/stores/sephora/