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# Eyewa store guide: delivery, returns, payment and customer service

Eyewa (آيوا) is an eyewear shop at eyewa.com for glasses, sunglasses and contact lenses, with separate shops for the UAE and Saudi Arabia. Its shipping table also lists Kuwait, Qatar, Oman and Bahrain. The about page says it has had stores since 2017 and more than 200 across the GCC. Code dg66 is 10% off and was published for the GCC. This site has pages for the UAE and Saudi Arabia. It has no pages for Kuwait, Qatar, Bahrain or Oman.

## Eyewa at a glance: UAE vs Saudi Arabia

|   | UAE | Saudi Arabia |
| --- | --- | --- |
| Free delivery from | AED 199 | SAR 250 |
| Delivery fee below that | AED 9 | SAR 19 |
| Return window | 30 days | 30 days |
| Free returns | No | No |
| Cash on delivery | – | – |
| Tabby | – | – |
| Tamara | – | – |
| Apple Pay | – | – |
| Best code now | [dg66](https://akhsam.com/ae/eyewa/) | [dg66](https://akhsam.com/sa/eyewa/) |

– means the store's own pages did not say. The full facts with the date we read them are below.

## Eyewa in the UAE

Eyewa code dg66: 10% off. It is the first code on this page, for the UAE shop at eyewa.com. The code was published for the GCC. No cap or end date was published.

|   |   |
| --- | --- |
| Delivery | The shipping page, read on 4 November 2026, says UAE delivery is free over AED 199 and AED 9 below that. Click and collect is free. Delivery is within 1 to 2 business days. The FAQ also says Dubai can request delivery within 4 hours, Saturday to Thursday until 8:00 PM, by contacting customer care after the order |
| Returns | 30 days from receipt, in a store or from My Orders. Prescription lenses are not eligible for a refund or exchange. The shipping fee is not refunded. Final-sale and clearance items cannot be returned. The shop also states a one-year warranty for manufacturing defects. An accepted refund is processed in about 2 days and then takes about 5 to 7 business days to show |
| Customer service | The FAQ says customer care is available 24 hours. The about page lists cash on delivery and does not print a fee |

Read on 4 November 2026 from the store's own pages. Official site: [eyewa.com](https://eyewa.com/ae-en)

- dg66 is 10% off. No cap or end date was published with it.
- It is for the GCC. This page is the UAE shop. This site has no pages for Kuwait, Qatar, Bahrain or Oman.
- UAE delivery is free over AED 199 and AED 9 below that. A return or exchange is within 30 days. Prescription lenses are excluded.

[All 2 Eyewa UAE codes and offers](https://akhsam.com/ae/eyewa/)

## Eyewa in Saudi Arabia

Eyewa code dg66: 10% off. It is the first code on this page, for the Saudi shop at eyewa.com. The code was published for the GCC. No cap or end date was published.

|   |   |
| --- | --- |
| Delivery | The same shipping table, read on 4 November 2026, says Saudi delivery is free over SAR 250 and SAR 19 below that. Click and collect is free. Delivery is within 1 to 2 business days |
| Returns | 30 days from receipt. Prescription lenses are not eligible for a refund or exchange. The shipping fee is not refunded. Final-sale and clearance items cannot be returned. The shop states a one-year warranty for manufacturing defects |

Read on 4 November 2026 from the store's own pages. Official site: [eyewa.com](https://eyewa.com/sa-en)

- dg66 is 10% off. No cap or end date was published with it.
- It is for the GCC. This page is the Saudi shop.
- Saudi delivery is free over SAR 250 and SAR 19 below that. A return or exchange is within 30 days.

[All 2 Eyewa Saudi Arabia codes and offers](https://akhsam.com/sa/eyewa/)

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Source: https://akhsam.com/stores/eyewa/