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# Deliveroo store guide: delivery, returns, payment and customer service

Deliveroo is a British food and grocery delivery app that launched in the UAE in 2015. It delivers in Dubai, Abu Dhabi, Sharjah, Al Ain and Ajman, and is now part of DoorDash.

## Deliveroo at a glance

|   | UAE |
| --- | --- |
| Free delivery from | – |
| Delivery fee below that | – |
| Return window | – |
| Free returns | – |
| Cash on delivery | Yes |
| Tabby | – |
| Tamara | – |
| Apple Pay | – |
| Best code now | [DCM11NEW](https://akhsam.com/ae/deliveroo/) |

– means the store's own pages did not say. The full facts with the date we read them are below.

## Deliveroo in the UAE

Deliveroo UAE savings come mostly from Plus free delivery and in-app meal deals. The two codes below are each listed on one site, with conflicting details.

|   |   |
| --- | --- |
| Delivery fee | Varies with distance and is shown before you pick a restaurant; a service fee applies, plus a small-order fee below the restaurant's minimum |
| Deliveroo Plus | Plus Gold from AED 19 a month: free delivery on restaurant orders over AED 30 and grocery orders over AED 50; Plus Silver (via Amazon Prime): over AED 60 |
| Payment | Card or cash, chosen at checkout; cash only where the restaurant accepts it |
| Customer service | Order Help in the app or website order history; customersupport@deliveroo.ae |

Read on 14 October 2026 from the store's own pages. Official site: [deliveroo.ae](https://deliveroo.ae/en/)

- If you have Amazon Prime, link it to get Plus Silver free delivery on orders over AED 60.
- Plus Gold covers delivery on restaurant orders over AED 30, but service and small-order fees still apply.
- Codes go in "Add Voucher Code" under Account in the app, or "Add Promo Code" at checkout on the website.

[All 5 Deliveroo UAE codes and offers](https://akhsam.com/ae/deliveroo/)

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Source: https://akhsam.com/stores/deliveroo/